UK Delivery

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 No matter where you are you can enjoy JJ Phoenix products. We are dedicated to delivering your products promptly and securely at an affordable price.

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Standard UK delivery usually takes 3-5 working days from order to arrive.

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Please note that no order can be dispatched on a Saturday, Sunday or Bank Holiday. Any orders received on these days will be dispatched as soon as possible.

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International Delivery

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JJ Phoenix delivers internationally across all continents.

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Fixed shipping rates have already been set up for most countries.

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These rates can be found by processing your order through our checkout facility and selecting the appropriate country.  We will contact you before completing your order if any additional postage charge applies to your order.

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If the country that you want your item posted to does not have a fixed shipping rate available please contact us and we will send you the shipping quote.

Please note that certain countries may require an additional payment of duties and taxes before delivery can be completed.

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We will ensure that the shipping costs for your item(s) are covered by your shipping payment but any additional Duties and Taxes charges levied by Customs are to be met by the customer (including any Custom’s charges levied on non-faulty returns).

It is also vital that you provide us with your correct contact email and telephone details when you checkout on our site so that JJ Phoenix can contact you if required.

Please note that some international transactions (including refunds) may be subject to a currency conversion charge levied by the processing bank and that this charge shall be the responsibility of the customer.